What Is Epacket Delivery?

According to this service philosophy, ePacket has universally connected its clients and company. This business has provided customers with fast, easy shipping for over a decade.

What is epacket delivery?

Every facet of ePacket is addressed in this all-inclusive guide. It covers the basics, like what ePacket is and how it works, as well as shipping, tracking, requirements, pros and cons, ePacket countries, and dropshipping. Scroll down to read in detail.

What Is ePacket?

Many shops in mainland China and Hong Kong provide ePacket as a means of shipping. A partnership between the United States Postal Service (USPS) and Hong Kong Post has grown to include dozens of countries. As a result, many countries can receive goods from China and Hong Kong much more quickly.

How Does ePacket Work?

The ePacket shipping system typically delivers customer orders at a low cost and within a specified time frame. In addition, customers don’t have to go through any hoops to monitor the delivery status of their drop shipped items.

The first step is to contact a local Chinese or Hong Kong carrier. Products are transported to the border for international transport. Next, a local carrier in the final country picks it up after it has been delivered. They are ultimately accountable for delivering orders to consumers’ front doors.

Be aware that bad weather can affect your package’s delivery time. The use of a tracking device to keep tabs on inventory is therefore recommended.

What Is ePacket shipping?

Looking around AliExpress, you’ll find that many Chinese sellers offer ePacket shipping. As the name suggests, ePacket shipping was developed to meet the needs of online shoppers, allowing them to receive their purchases from retailers that source from China and Hong Kong more quickly and at a lower cost. As long as their packages conform to ePacket specifications, any vendor can advertise ePacket shipping options.

What Is ePacket delivery?

From its inception, ePacket delivery was intended to be a fast and inexpensive shipping option for traditional and dropshipping businesses sending items to the United States.

ePacket has grown over the years to cover more than 40 countries and territories worldwide, including the United Kingdom, Canada, and Australia.

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A local carrier handles the final leg of the packet’s journey. When we talk about local shipping services, we’re referring to those based in the country where the package will ultimately be delivered.

The costs, maximum dimensions, and delivery procedures vary depending on your chosen service.

Who delivers ePacket?

There are only a handful of companies that deliver ePackets. The first step is for the carrier in China or Hong Kong to deliver the package to the border. The item is then forwarded to the final destination via an international shipping company.

A carrier in the destination country picks up the package once it has crossed the border.

This is not a universal rule because it depends on the destination and the mode of transport. You can expect it to arrive at the shipping address provided by the customer.

Does ePacket deliver to your door?

It is crucial for those operating a drop shipping business to know when an item will arrive at its destination, and ePacket delivery technically only covers the journey to customs.

While door-to-door delivery is available from many companies, some addresses may be either ineligible or out of their service area.

What is ePacket tracking work?

Customers are always curious as to the whereabouts of their orders after placing them. As a result, ePacket grants the customer full visibility and control over the status of their shipments at every stage.

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Visit one of the official websites to see where your order stands. That includes the United States Postal Service, the European Mail System, and the China Post.

In addition, there are third-party tracking systems available for use in monitoring inventory.

Be aware that packages that are not claimed within a certain time frame will be returned to the seller and a refund issued.

ePacket’s self-serve features allow customers to track the delivery of their packages at any time.

Support questions and delayed shipments are alleviated even further.

In the end, it’s all about giving the customer a better experience.

How to track an ePacket

Find out how to trace your ePacket below. The first and most crucial step is to locate an official website that can assist you in tracking your shipment.

It is important to remember to check the website while your shipment is in transit.

Nonetheless, if you’re sending something to China, go with EMS, and if it’s going to the United States, go with USPS.

You can always resort to alternative tracking methods if you have any problems with the official website.

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Some apps included are 17TRACK, AfterShip, Package Trackr, and Package Mapping.

In addition, you can review the specifics of your order on AliExpress. Additionally, the system will display the current tracking information for your products.

What Are the Requirements to Use the ePacket Delivery Method?

In order to use ePacket, shippers must meet a few criteria. Read them thoroughly as they contain important information about the product’s size, cost, and weight.

In addition, USPS provides this data for ePacket deliveries. So, let’s take a look at them:


Each package must weigh less than 2 kilograms (4.4lbs).

Remember that this figure incorporates not only the product but also the packaging, the shipping box, and any additional materials. Interestingly, this is not the case when sending packages to Israel or the United Kingdom.

The maximum allowable weight in Israel is 3 kilograms (6.6 lb.), while in the U.K., it is 5 kilograms.


The goods are sent from China or Hong Kong to the countries that can receive ePacket shipments. The total cost of shipping the product must not exceed $400. (U.S. Dollars).

Package Size (Minimum)

Items must be at least 14 cm in length and 11 cm in width to qualify for inclusion.

However, if the package is rolled up, it should be at least 11 cm in length. More than 17 centimeters in total length is required, including the doubled diameter.

In smaller packages, retailers will substitute larger boxes with filler materials. This is how they can take advantage of this shipping option for online stores.

Package Size (Maximum)

The maximum length of the package must not be more than 60 inches. The combined dimensions (length + width + height) should not exceed 90 centimeters.

The length of the longest side of a rolled-up package should not be more than 90cm. Moreover, the combined length of twice the diameter, and any extra length shouldn’t be more than 104 centimeters.

When compared to other methods, why should you choose ePacket?

ePacket’s list of supported countries is constantly expanding. This makes sense, considering the many benefits of ePacket delivery.


The turnaround time for an ePacket shipment is drastically reduced. Standard shipping methods from China to the rest of the world can take up to a few months.

You still can’t compete with Amazon’s shipping speeds, but you should be able to get your product to the customer within three weeks.


With ePacket’s affordable shipping options, you can offer your wares at more affordable prices without sacrificing quality.

China ePacket tracking from door to door

Customers have the option of free, end-to-end tracking with ePacket delivery.

The convenience of being able to track the ePacket on the official websites of shipping companies like EMS and USPS is a major perk.

Undeliverable items can be returned at no cost

Customers can rest easy knowing that they won’t be out any money if their package is returned because it was unable to be delivered.

As a result, the relationship between the customer and online retailer is strengthened, as the latter can now refund customers for never delivered packages.

Payment of postal customs

The recipient is responsible for applicable customs, duties, and/or taxes. The ePacket delivery service undergoes standard customs clearance procedures, so recipients may be expected to pay local taxes or duties.

Before ePacket became widely available, the China EMS was the go-to option for cost-effectively transporting products to consumers’ doors. Alternatives were prohibitively expensive, especially when weighed against the cost of the product. One drawback was that customers often took more than a month to receive their orders.

Remember that it’s not always possible to provide free shipping. Some are too large or too heavy to be sent via ePacket. Products shipped via the ePacket shipping method must originate in China or Hong Kong; this rules out the possibility of using this service for dropshipping orders from US-based sellers.

How do I know if my shipment is an ePacket Delivery?

If you want to see what you have ordered using AliExpress’s dropshipping service, go to the site’s Orders section. Click the “View Detail” button now. In addition, under International Shipping Company in Logistics Information, you’ll see the specific mode of transport employed.

The ePacket-related keyword and tracking number will be there. The tracking information will be displayed if your package is sent using ePacket. If you haven’t purchased on AliExpress, however, you can still use a tracking number to determine how your package is being shipped.

You should keep in mind that ePacket tracking numbers always begin with the letter ‘L. And then there’s another letter that also has 9 digits after it. At some point, ‘C.N.’ will be the last letter. This is an example: LK987654321CN. Follow this format for your tracking number. Also, keep in mind that the tracking numbers for packages sent via ePacket or EMS from China Post look like this: Lx000000000CN or Ex000000000CN.

However, if no ePacket tracking number can be found, it was likely sent via an alternate method.

Will the customer have to Pay Customs with ePacket shipping?

With ePacket shipping, customers are responsible for all customs duties and taxes. However, ePacket adheres to the standard customs clearance procedures.

To be safe, it’s best to research the applicable laws in your area before importing anything and paying any associated duties or taxes.

Tax and duty information can also be verified with merchant shippers. They will give you a full rundown of the process if they have already shipped to your country.

Which countries have ePacket shipping available

As of October 2022, 46 countries support ePacket deliveries; they include:

  1. Australia
  2. Austria
  3. Belgium
  4. Brazil
  5. Canada
  6. Croatia
  7. Denmark
  8. Estonia
  9. Finland
  10. France
  11. Germany
  12. Gibraltar
  13. Great Britain
  14. Greece
  15. Hong Kong
  16. Indonesia
  17. Hungary
  18. Ireland
  19. Israel
  20. Italy
  21. Japan
  22. Kazakhstan
  23. Latvia
  24. Lithuania
  25. Luxembourg
  26. Malaysia
  27. Malta
  28. Mexico
  29. Netherlands
  30. New Zealand
  31. Norway
  32. Poland
  33. Portugal
  34. Russia
  35. Saudi Arabia
  36. Singapore
  37. Spain
  38. South Korea
  39. Sweden
  40. Switzerland
  41. Thailand
  42. Turkey
  43. Ukraine
  44. United Kingdom
  45. United States
  46. Vietnam

Average ePacket Shipping Times

It typically takes between 10 and 20 days for an item to arrive in the U.S.

once it has been shipped. Shipping times to other international locations may be longer or the same due to customs processing, public holidays, and weather.

Compared to alternative Hong Kong and China-based shipping options, ePacket remains the most time- and cost-effective option.

Despite the multiple intermediate pauses and high throughput required to process many packages in bulk, ePacket is still relatively quick.

Customers may rest easy knowing the whereabouts of their items with the help of ePacket shipping tracking, which is included with most ePacket deliveries.

Dropshipping and e-packet delivery

Since many dropshipping products originate in China and Hong Kong, it makes sense that many dropshipping suppliers are also located there.

One of the reasons why dropshipping products can be so cheap is due to the availability of the ePacket delivery option.

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Buying something the cheap isn’t always the best option, especially if you have to pay for shipping and wait a long time for it. Due to these issues, online customers may have second thoughts about making a purchase. Shipping times for dropshipped orders are significantly reduced when using ePacket. Customer satisfaction, new and returning, is bolstered by your company’s ability to fulfill orders promptly.

Shipping faster will help you earn more sales because people want things immediately. Compared to competitors, Amazon’s shipping times are much shorter, contributing to the company’s dominance. When you use ePacket shipping, you can provide the convenience of delivery tracking to your clients while still meeting their needs.

The advantages of ePacket delivery to your business are apparent, and this should be one of your primary considerations when determining what goods to dropship. If you’re a retailer or a consumer, ePacket is a safe bet. If most of your clientele lives near, you can exploit your expedited shipping times to your benefit. Dropshipping businesses rely heavily on reliable and prompt shipping.

From China, ePacket delivery is offered by retailers on marketplaces, including eBay, AliExpress, and JD.com. However, these are not the only items that can be sent with ePacket.

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